Remote Sales Communicating in Todays Market
Times are changing, and they are changing fast. And as sales professionals, we need to find innovative ways of staying ahead of the curve to insure that we can still deliver exceptional service to our customers. The buying process is morphing into a different creature, and if we don’t adapt to new ways of communications as a standard, we will be left behind.
We will still have customers coming into the dealership to conduct business, look at cars, take test drives and a lot of the standard things that we are used to in this field. However, the customers of today are changing the ways that they want to conduct a large portion of that business, and that is REMOTELY.
This course will go over some of today’s communication challenges utilizing some remote tools, things to avoid, things to be sure that we do, and how to do all of this at a level that the customer is comfortable with, and still allows you to give them the “Wow Factor” in your selling.
Some Areas that will be Covered:
- Phones
- Emails and Structure
- Texting
- Audio & Videos
- Personal Branding for Success
- Social Media and it’s Impact
- Remote Customer Service
So we need to look at, and get our Remote Skills in line, we need to make sure that we are up to date on how they work and how to communicate with them. Today’s current conditions have forced many dealerships to adopt Remote Style Communications, and to do it overnight in order to stay competitive, the ones that don’t have felt the ramifications of that choice.
For the past few years the industry has been slowly going in that direction, but today, it seems it is in full swing. We will cover some ways that salespeople can connect with customers remotely and Virtual Sell their customers.
Included in this Course:
- 7 Segments
- 40 Lessons
- 23 Quizzes
- 227 Questions
- 41 Audios
- Training Certificate of Completion
It’s TODAY & Tomorrow is ALREADY Here!
The “Remote Sales Communication in Today’s Market” Course will be Available to you in your Course Profile
Review or Take it as many times as you like
(You will have Lifetime Access to the course)
Curriculum
- 7 Sections
- 40 Lessons
- Lifetime
- Introduction to Remote Sales CommunicatingWith Remote Communicating in Today's Market it all starts with the Phone. Then we Expand on the Using the Modern Tools we have available.1
- Phone Use11
- 3.1Overview5 Minutes
- 3.2Incoming Calls5 Minutes
- 3.3Phone Script – Incoming Sales Call20 Minutes
- 3.4Quiz – Incoming Sales Call10 Minutes7 Questions
- 3.5Outgoing Calls5 Minutes
- 3.6Phone Script – Outgoing UnSold Customer Call20 Minutes
- 3.7Quiz – Outgoing UnSold Customer Call10 Minutes7 Questions
- 3.8Phone Script – Outgoing Sold Customer Call20 Minutes
- 3.9Quiz – Outgoing Sold Customer Call10 Minutes7 Questions
- 3.10Summary5 Minutes
- 3.11Quiz – Summary10 Minutes8 Questions
- Emailing10
- 4.1Overview5 Minutes
- 4.2Email Structure10 Minutes
- 4.3Quiz – Email Structure10 Minutes10 Questions
- 4.4Emails are an Extension of you5 Minutes
- 4.5Quiz – Emails are an Extension of you5 Minutes5 Questions
- 4.6Emails – Step it Up10 Minutes
- 4.7Sample Digital eCards5 Minutes
- 4.8Quiz – Email – Step It Up5 Minutes5 Questions
- 4.9Summary5 Minutes
- 4.10Quiz5 Minutes6 Questions
- Texting6
- Social Media & Social Selling15
- 6.1Social Media Overview5 Minutes
- 6.2What Social Media to use15 Minutes
- 6.3How to use Social Media for Results Part 110 Minutes
- 6.4Quiz – How to use Social Media for Results – Part 110 Minutes10 Questions
- 6.5How to use Social Media for Results – Part 210 Minutes
- 6.6Quiz – How to use Social Media for Results – Part 210 Minutes10 Questions
- 6.7How to use Social Media for Results – Part 310 Minutes
- 6.8Quiz – How to use Social Media for Results – Part 310 Minutes15 Questions
- 6.9How to use Social Media for Results – Part 410 Minutes
- 6.10Quiz – How to use Social Media for Results – Part 410 Minutes15 Questions
- 6.11Facebook Business Page10 Minutes
- 6.12Quiz – Facebook Business Page10 Minutes10 Questions
- 6.13Branding Yourself15 Minutes
- 6.14Quiz – Branding Yourself20 Minutes30 Questions
- 6.15Summary5 Minutes
- Video and Video Messaging14
- 7.1Video and Video Messaging Overview5 Minutes
- 7.2How and When to Use Video Messages10 Minutes
- 7.3Quiz – How and When to Use Video Messages10 Minutes10 Questions
- 7.4Prospecting Videos10 Minutes
- 7.5Quiz – Prospecting Videos10 Minutes5 Questions
- 7.6Video Headers – Facebook Business Page10 Minutes
- 7.7Quiz – Video Headers – Facebook Business Page10 Minutes5 Questions
- 7.8Explainer Videos10 Minutes
- 7.9Quiz – Explainer Videos10 Minutes5 Questions
- 7.10Thank You Videos10 Minutes
- 7.11Quiz – Thank You Videos10 Minutes7 Questions
- 7.12Video Branding Yourself10 Minutes
- 7.13Quiz – Video Branding Yourself10 Minutes10 Questions
- 7.14Summary5 Minutes
- Live Stream Video CallsThese are some of the Video Calling services that are available for you to use.6
Features
- 7 Segments
- 40 Lessons
- 23 Quizzes
- 227 Questions
- 41 Audios
- Training Certificate of Completion
- Lifetime Access to the course
Target audiences
- All Sales People
- Assistant Managers
- Managers