Orphan Owners ARE Customers too…
What happens to your customers when one of your salespeople leaves your dealership?
If you are like most dealerships, those customers almost never get anymore follow-up. Mostly forgotten with the possibility of maybe, and only maybe, some sort of newsletter.
Think of how much business you are losing by not staying in contact with this large group of your customers.
With this “Orphan Owner” program you can be assured that YOUR CUSTOMERS get the attention they deserve and want.
Unfortunately, in most dealerships when a salespeople leaves, their customers are forgotten and most never contacted again. The trick is to have a PLAN in place to ensure that your customers do not go without contact from your dealership. This Orphan Owner Program is one option for you to capitalize on your forgotten customers.
This Program comes with Sample Letters that you can use for:
- Letters
- Emails
- Texts
- eCards
In the event that one of your salespeople leaves, follow the outline listed in this Program Guide for maximum impact
Curriculum
- 4 Sections
- 14 Lessons
- Lifetime
- Orphan Owner ProgramWhat happens to your customers when one of your salespeople leaves your dealership?4
- Course MaterialsThis is a sample collection of letters, emails and texts that you can use within this program7
- Orphan Owner eCardsWe have included some specialty designed eCards for you to use in connecting to your Orphan Customers. They can be used by themselves or in conjunction with your letters, email or texts.2
- Orphan Owner Program - Printable PDFThis is a PDF Version of the course that you can use for training and reference as needed1
Features
- Program Outline
- Course Materials
- Sample Letters
- Sample Texts
- eCard Series
- Lifetime Access
Target audiences
- All Sales People
- All Level Sales People
- BDC Agents
- Customer Relations
