Dealership Welcome Kit – Sold Customer Process

In today’s ever-changing Auto Retail business customer loyalty has become a challenging endeavor.

As dealers it is one of the most important areas of your business that should be looked after.  And as you are very well aware of, keeping customers loyal is not an easy task.

We have developed a tool for you to use to aid in keeping your sold customers just a bit more loyal.  As long as we show a genuine concern for our customers and maintain open communication as well as constant contact we should stay a step ahead of our competition and move a little closer to getting that “Repeat Sale”.

With this Dealership Welcome Kit you can show your customers that their business is very important to you and that you want to assist them not only during the sale, but long after they take their new car home.

This process can be modified to fit your own style of doing business and can be enhanced in any way you desire.

This Program will provide you with the Foundational Building Blocks for the process, one that you can Modify, Change and Adapt as your business grows or as you see the need.

You will get a Complete Process and all the Tools needed to be up and running.

This program is designed to give your customers that little extra attention right after they purchase a vehicle from your dealership.  Customers want to feel special when they buy a vehicle, not feel like just a number.  So an extra boost in that direction will pay out dividends in future sales.  And that’s what it delivers.  This is the starting point to what should be a lasting relationship with your dealership and your customer.

All the the information in this program can be customized by you and comes in an easy format for editing…

Includes 20 Custom eCards

If you are using a CRM for your customer follow up you should be able to incorporate this process into it with little effort adding Automated Reminders and Preformatted templates to make it even more efficient to use.

Start your Customer Retention from day One and keep them coming back sale after sale.

Look at the Lesson Tab for a Breakdown of what’s included in this program, then take the next step in creating Customers for Life…