Curriculum
- 10 Sections
- 48 Lessons
- Lifetime
Expand all sectionsCollapse all sections
- Meet & Greet5
- Build Rapport7
- 3.1Overview5 Minutes
- 3.2Lesson 1 – Build Rapport5 Minutes
- 3.3Lesson 2 – What is Rapport?2 Minutes
- 3.4Lesson 3 – What are some Rapport Building questions?5 Minutes
- 3.5Lesson 4 – Techniques to Instant Rapport5 Minutes
- 3.6Lesson 5 – Building Rapport with Difficult People8 Minutes
- 3.7Quiz – Build Rapport10 Minutes10 Questions
- Investigation7
- Trade Evaluation6
- Selection7
- Demonstration Drive4
- Trial Closing6
- Write Up5
- Delivery4
- Summary7
Features
- Basic Training for Sales People
- 11 Segments
- 48 Lessons
- 10 Tests
- 66 Questions
- BONUS: Back to the Basics Automotive Training Course 125-Page Digital eBook
- BONUS: Back To The Basics - Online Course Flipbook
Target audiences
- All Sales People
- All Level Sales People
- BDC Agents
- Customer Relations
- Trainers
- Managers